Privacy Policy

4. Purpose of Data Processing

We use personal data for:

• Providing and improving our services and websites.

• Responding to inquiries, messages, and chat interactions.

• Lead generation and business development.

• User authentication and account management.

• Security, fraud prevention, and spam detection.

• Analytics, performance, and user experience improvement.

• Compliance with legal obligations.

Processing is based on one or more lawful grounds: legitimate interest, consent, contractual necessity, or legal obligation.

5. AI Chat Subdomain (chat.accelerai.dev)

Our AI chat app is used for lead generation, customer engagement, and product education.
Conversations may be logged and associated with contact data (if provided) to follow up on inquiries.
We do not use chat data for automated decision-making or to train third-party AI models.
Chat logs may be stored securely on servers located in the UK or EU.

6. Cookies and Tracking

We use the Complianz consent management app to handle cookie compliance.
This includes prior consent collection and user control for:

• Essential cookies – required for the website to function.

• Analytical cookies – for anonymous usage statistics.

• Marketing cookies – for lead generation and retargeting.

You can change or withdraw consent at any time using the Complianz cookie settings link in the website footer.

7. Embedded Content from Other Websites

Articles or pages may include embedded content (e.g., YouTube videos, images, or posts).
Embedded content behaves as if you visited the third-party website directly.
These third parties may:

• Collect data about you

• Use cookies

• Track interactions if you are logged in to their platform

We are not responsible for the privacy practices of third-party websites.

8. Who We Share Data With

We only share personal data when necessary and under appropriate data protection agreements:

• Service providers (hosting, analytics, CRM, email platforms)

• Spam detection systems (e.g., Akismet or similar)

• Legal or regulatory authorities when required by law

We do not sell or rent personal data to third parties.

9. Data Retention

• Comments: retained indefinitely for moderation and reference.

• User accounts: retained until the user requests deletion.

• Chat logs: retained up to 12 years for quality and follow-up purposes.

• Analytics data: anonymized and stored for trend analysis.

Where legal or accounting obligations exist, data may be retained longer.

10. Your Rights

You have the following rights under applicable data protection laws:

• Access – request a copy of the data we hold about you.

• Rectification – correct inaccurate or incomplete data.

• Erasure – request deletion of your personal data.

• Restriction – limit how we process your data.

• Data portability – request data transfer in a structured format.

• Objection – withdraw consent or object to processing.

To exercise these rights, contact hello@accelerai.dev.
We may require identity verification before processing your request.

11. International Data Transfers

We primarily store and process data within the UK and EU.
If data is transferred outside these regions, it is protected by:

• Standard Contractual Clauses (SCCs), or

• Adequacy decisions approved by the UK or EU authorities.